§ 1 - Preliminary Provisions

• The online store is operated by Agata Puławska (Agata Puławska STUDIO), registered in the Central Business Registration and Information (CEIDG) in Poland.

§ 2 - Definitions

• Defines key terms, such as Consumer, Seller, Client, Store, Order, and others relevant to the operation of the online store.

§ 3 - Contact with the Store

• Lists contact details for the Seller, including email and phone numbers. Also mentions the hours for phone contact (9:00 AM - 6:00 PM).

§ 4 - Technical Requirements

• Outlines the basic technical requirements to use the online store (e.g., internet access, email, cookies enabled).

§ 5 - General Information

• States that the Seller is not responsible for disruptions in the store's operation due to external factors and provides information on how to view the products without creating an account.

§ 6 - Placing an Order

• Describes the process for placing an order, from selecting products to providing necessary details for delivery and payment.

§ 8 - Delivery and Payment Methods

• Lists available methods of product delivery (e.g., courier, InPost) and payment options (e.g., electronic payments, credit cards, Google Pay, Apple Pay).

§ 9 - Execution of the Sales Agreement

• Explains how the sales agreement is concluded and how the order is processed, including confirmation via email.

§ 10 - Right of Withdrawal

• Outlines the Consumer's right to withdraw from the contract within 14 days without giving any reason. It also provides information on how to exercise this right and the consequences of withdrawal.

§ 11 - Complaints and Warranty

• Describes the process for handling complaints and product defects, stating that products are covered by warranty, but items in the Outlet category (with defects) are not subject to complaints.

§ 12 - Alternative Dispute Resolution

• Provides details on how the Consumer can resolve disputes outside of court, including access to consumer protection organizations and arbitration.

§ 13 - Personal Data

• States that personal data will be collected for the purpose of processing orders, with the option for marketing use with consent. It also highlights the Consumer's right to access and correct their data.

§ 14 - Final Provisions

• Specifies that contracts are concluded in Polish, the Seller may modify the regulations due to legal changes, and in case of issues not covered by the regulation, applicable Polish law will apply. It also mentions the option to file complaints through the European ODR platform.